A burst pipe or a dead furnace doesn't wait for business hours, and the caller won't wait for a callback either — they'll dial the next number. We build an AI phone answering system around how your crew actually works.
Emergency service calls follow a pattern — urgency, address, what's broken. We build the system around that pattern and your real dispatch rules.
A homeowner with a broken furnace at 11pm calls the first number that answers, not the best contractor in the area. Every call that hits voicemail is a job that probably books with whoever picked up. An answering machine doesn't dispatch anyone — a receptionist built around your actual service does.
Common questions
Yes — it takes the details (address, issue, urgency), can flag genuine emergencies for an immediate callback or dispatch, and books everything else for the next available slot. You set the rule for what counts as urgent.
It's built around your actual service area, trip fees and the questions your dispatchers get asked every day — not a generic HVAC script. If a caller is outside your area, it says so instead of booking a job you can't take.
It's usually the opposite. A small crew loses the most to missed calls, because there's rarely anyone free to answer while someone's up to their elbows in a furnace. This is built to cover exactly that gap, not to replace a dispatcher you already have.
We're based in Bolingbrook, IL. When something needs changing, you're talking to the person who built it, not a support ticket queue.
Projects start at $800. See the full pricing breakdown, including how a managed build compares to DIY subscription apps, on our AI receptionist cost page.
Get started
The first call is free and twenty minutes. We’ll ask about your call volume and dispatch process and give you a realistic scope and price before anything is agreed.