The five-question checklist
We’ve taken over a number of carrier ad accounts, and the same issues show up almost every time. Ask your current agency these five questions before you decide anything.
- 1Who owns the ad account — you, or the agency?
- 2What was last month's cost per hire, not cost per lead?
- 3Is the campaign optimised for completed applications or for clicks?
- 4Are qualifying questions in the lead form, or is every click a lead?
- 5Do you get the account, audience data and creative if you leave?